+ HOW DO I SET UP A TRAVEL HAMMOCK / SLEEPING BAG HAMMOCK?

1. Pick two trees that are roughly 10 to 15 feet (3 to 4.5 metres) apart and clear the zone between the trees of any debris or sharp articles. 2. Place your hammock on the ground between the two trees and get your straps out to unravel them. 3. Beginning at one tree, wrap your tree strap around the tree and put one end of the strap through the loop on the other end. Tighten around the tree and leave the strap hanging on the tree. Repeat on the other tree. 4. Clip the carabiner into one of the loops on the tree strap. Repeat with the second carabiner onto the other tree strap. 5. Carefully sit in the hammock and lay back to enjoy. Modify the distance of the hammock off the ground by changing the height where the straps wrap around the tree. Adjust the sag of the hammock by clipping the carabiner into a strap loop either closer or farther from the tree. Comfort tip - The most comfortable way to lay in the hammock is to lay diagonally across the hammock, at a roughly 30 to 60 degree angle to the length axis of the hammock bed.

+ HOW DO I SET UP A HAMMOCK CHAIR?

1. Pick a tree branch that is roughly 6.5 to 11.5 feet (2 to 3.5 metres) off the ground and clear the zone of any debris or sharp articles. Be sure to select a healthy tree branch and do not attempt to suspend from a branch that is weak or too thin. It should give the impression to be able to carry at least 5 times your weight. 2. Toss one end of the tree strap over the branch. Then slip the strap end that does not have the string tied to it into the final loop at the opposite end of the strap and pull to tighten onto the branch above. The thin rope should hang alongside the strap from the branch above (Note: the thin rope will help to remove the strap from the branch at the time of disassembly). 3. Assemble the suspension bar to create one solid bar and lift the hammock chair by the carabiner. 4. Attach the carabiner to the tree strap that is hanging securely from the branch. Attach the carabiner to the appropriate strap loop whereby the bottom of the hammock chair is no more than 20 inches (50 cm) from the ground. Modify the distance of the hammock to the ground by changing the height where the carabiner attaches to the strap loops. 5. Check that the hammock is secure before putting your weight into it. Carefully sit in the hammock and lay back to enjoy.

+ HOW DO I SET UP A CAMPING COT?

1. After removing the cot from the carry bag, unclip the strap around the cot. With the cot standing upright on its frame legs, press down and outward on the top ends of the folded assembly. 2. To open the cot to its flat position, press down firmly and abruptly on the protruding frame elbows located at either side of the halfway point of the cot, using two hands, the palm of each hand on either side. Press down simultaneously with both hands using your body weight to open the cot properly. 3. Proper care should be used when lying on the cot. Before proceeding further, verify that the cot fabric is stretched taut throughout and is void of any tears. Check that the frame is in good shape and absent of any damaged componentry. Sit down in the center, bring your legs up onto the cot and lie down.

+ WHAT IS YOUR WARRANTY & RETURN POLICY?

Hidden Wild® products are made to make you happy, and we back that up with our return policies. If you’re not pleased with your purchase, just contact us within 30 days and we will give you a refund or replacement. While we hope it doesn’t come to that, we’ll make it as painless as possible with free return shipping.

In addition to the “30-Day Satisfaction Guarantee”, Hidden Wild® is covered by a Limited Warranty. Your Hidden Wild® product is warranted against defects in materials and workmanship for a period of one year from the date of original retail purchase when used in accordance with Hidden Wild’s® user manual/warning label (refer to usage guidelines found attached or sewn into the Hidden Wild® product).

Under this warranty, you will be able to direct your claims to Hidden Wild® even in situations where you purchased the Hidden Wild® product from a third party. If a defect arises during the warranty period, Hidden Wild® Inc., at its option, will exchange the product with a new one with equivalent functionality or refund the original purchase price.

This warranty applies to any failure that has occurred due to a defect in materials or workmanship and does not cover damage resulting from abuse, accident, modifications, unauthorised repairs or other causes that are not defects in materials and workmanship.

+ WHAT ARE YOUR SHIPPING FEES?

For purchases made in Canada directly from our Hidden Wild® online shop, we ship product from our Canadian warehouse in Mississauga, Ontario to the consumer’s designated address Fedex Ground. We use a flat rate method for applying shipping costs to every purchase.

Flat Rate: $5.00 per order, plus $5.00 per item ordered. Orders over $100 receive free shipping.

+ HOW DO I REACH CUSTOMER SERVICE?

For assistance with assembly or installation, spare parts and customer service (languages spoken are English and French), please contact us at:

Email: info@hiddenwild.com
Toll-free: 1-800-831-6315
Tel: 1-416-830-7536
Hidden Wild Outdoor Gear (Burlington, ON, Canada)